Piggybet Casino: Complete How-to Guide for New Players

Whether you are a first-time visitor or returning to piggybet.eu, this guide covers the essential features you need to know. From signing up and calculating your welcome bonus to making deposits and troubleshooting common issues, this guide gives you a practical, step-by-step walkthrough of Piggybet casino.

What You Need First

• A valid email address that you check regularly, because Piggybet will send a verification link to activate your account.
• A secure password with at least 10 characters, mixing uppercase letters, numbers, and symbols. Use a unique password that you do not reuse on other sites.
• A payment method that you intend to use for depositing. This could be a credit/debit card, an e-wallet like Skrill or Neteller, or a prepaid voucher. Check the cashier page to see which ones are available in your country.
• A stable internet connection and a modern browser (Chrome, Firefox, Safari, or Edge). Piggybet is a mobile-optimized website, so you can play directly from your phone’s browser without downloading an app. It works like a progressive web app (PWA), meaning you can add it to your home screen and launch it just like an app.
• Identification documents if you plan to make large withdrawals. Piggybet performs KYC (Know Your Customer) checks, and having a passport or driver’s license ready speeds up the process.
• Be at least the legal gambling age in your country. Typically, this is 18 or 21, so check your local laws.

How to Sign Up

1. Go to piggybet.eu and click the ‘Sign Up’ or ‘Register’ button, usually at the top right corner of the page.
2. Fill in the registration form. You will need to provide your first name, last name, date of birth, email address, and create a username and password. Make sure you enter your details exactly as they appear on your official documents.
3. Choose your preferred currency from the dropdown menu. This cannot be changed later, so pick the currency that matches your bank account or e-wallet to avoid conversion fees.
4. Enter any bonus code if you have one. If you are claiming the welcome offer, leave the field blank if no code is required, or copy the code from the promotions page.
5. Read the terms and conditions and tick the checkbox to confirm you agree to the rules. This is also where you can opt in to receive promotional emails – we recommend doing this because Piggybet often sends exclusive offers to subscribers.
6. Click ‘Create Account’. Piggybet will send a verification email to your inbox. Click the link in that email to activate your account.
7. Log in with your new credentials and make your first deposit to claim the welcome bonus.

Calculating Your Bonus

Piggybet casino offers a welcome bonus that typically matches a percentage of your first deposit up to a certain amount. For example, a 100% match bonus up to €200 means that if you deposit €100, you receive €100 in bonus money, giving you a total of €200 to play with. But you need to understand the wagering requirements before you withdraw any winnings.

Wagering requirements (also called playthrough) are a multiplier that tells you how many times you must wager the bonus amount (or bonus plus deposit) before you can cash out. Let’s use a concrete example.

Suppose Piggybet offers a 100% match bonus up to €200 with a 35x wagering requirement. You deposit €100, so you get a €100 bonus. The total amount you must wager is calculated as follows:

Bonus amount × wagering requirement = Total wagering amount

€100 × 35 = €3,500

So you need to bet a total of €3,500 across the eligible games before you can withdraw any winnings from your bonus. But watch out: not all games contribute equally to wagering requirements. Slots usually contribute 100%, while table games like blackjack or roulette may contribute only 10% or even 0%. This means if you play blackjack, only 10% of your bets count toward the playthrough. To make this concrete:

If you bet €10 on a slot, the full €10 counts toward the €3,500. If you bet €10 on blackjack with a 10% contribution, only €1 counts.

Many players find it easier to stick to high-contribution slots when clearing a bonus. You can check the game contribution percentages in the bonus terms. Also, there is usually a maximum bet limit while wagering, often around €5 per spin. If you bet more than that, you could void your bonus.

Let’s do another calculation. Suppose you deposit €50 and receive a 150% bonus up to €150. That gives you a bonus of €75 (since 150% of 50 is 75). The wagering requirement is 40x on the bonus. The total wagering is:

€75 × 40 = €3,000

Remember that some games have lower RTP (return to player), which can affect your chances of clearing the bonus. High-volatility slots may offer big wins, but they can also drain your balance quickly. Check the RTP of the games you choose – see the ‘Good to Know’ section below.

Deposits & Withdrawals

When you want to deposit, go to the cashier and choose a payment method. Piggybet typically accepts Visa, Mastercard, Skrill, Neteller, Paysafecard, and some bank transfers. The minimum deposit is usually €10 or equivalent in your currency. The table below summarizes common payment methods, their processing times, and typical fees (though fees may vary by country and payment provider).

To request a withdrawal, navigate to the cashier’s withdrawal section, select your preferred method, and enter the amount. You must have met any wagering requirements if you are withdrawing bonus winnings. Withdrawals are subject to verification, which may take a few hours to a couple of days. Remember that if you are playing from a location where the casino operates under a Curacao license, winnings may be subject to local income tax in your country. Unlike MGA-licensed casinos, Curacao-licensed ones do not handle tax withholding, so you need to declare your gambling income according to your local tax laws.

Is It Safe?

Safety is a crucial concern for any online casino player. Piggybet casino (as part of the Piggybet brand) uses SSL encryption to protect your personal and financial data. This means that all information transmitted between your browser and the casino is encrypted and cannot be read by third parties. Additionally, the casino operates under a license from Curacao eGaming, which ensures that the casino follows certain standards of fair play and security.

The games at Piggybet are provided by reputable software developers like NetEnt, Microgaming, and Play’n GO, all of which use certified random number generators (RNGs) to ensure fairness. The casino promotes responsible gambling by offering deposit limits, self-exclusion options, and links to support organizations like GamCare.

However, as with any Curacao-licensed casino, you should be aware that the level of player protection is not as high as with licenses from the UK Gambling Commission or Malta Gaming Authority. You should always read the terms and conditions, and check the casino’s reputation on independent review sites. If you encounter any issues, you can contact customer support via live chat or email, which is available 24/7.

Troubleshooting

Here are some common problems players face and how to solve them:

I can’t log in

If you cannot log in, check that you are using the correct email and password. If you have forgotten your password, click ‘Forgot Password’ and follow the instructions sent to your email. Also, make sure your account has been verified – you must have clicked the verification link in the email you received after signing up.

My deposit is not showing up

Deposits are usually instant, but some payment methods, like bank transfers, can take a few business days. If the money has left your bank account but is not credited to your casino account, contact customer support and provide the transaction ID. Also, check if there is a minimum deposit requirement – if you deposited less than the minimum, the transaction might have been rejected.

I won, but I can’t withdraw

This is often due to unmet wagering requirements or a pending KYC check. Ensure you have wagered the required amount and that you have submitted all necessary documents for identity verification. If you have met all requirements and still cannot withdraw, contact support immediately.

The game is not loading

Clear your browser cache and cookies, then reload the page. Try disabling any ad blocker or browser extensions that might be interfering. Also, ensure your browser is updated to the latest version. If the problem persists, try using a different browser or device.

My bonus is not activated

Bonuses often require you to opt in or enter a bonus code when depositing. Check the terms and conditions of the bonus to see if there is a specific code. If you have made a deposit without activating the bonus, contact support – they might be able to retroactively add it, but this is not guaranteed.

I think my account has been hacked

Immediately contact customer support and request a hold on your account. Change your password and enable two-factor authentication if available. Review your recent transactions and report any unauthorized activity to the support team.

Good to Know

RTP (Return to Player) is the percentage of wagered money that a slot or game returns to players over time. Higher RTP means better odds for you in the long run. At Piggybet casino, you can usually find the RTP for each game in the game information section. Here is a quick guide to which game categories typically have the best RTP:

• Video slots: Many popular slots have an RTP of 96% or higher. Look for slots like Blood Suckers (98%), Starburst (96.09%), or Book of Dead (96.21%).
• Blackjack (classic): If you play perfect strategy, blackjack can have an RTP of up to 99.5%. This is one of the best bets in the casino.
• Roulette: European roulette has an RTP of 97.3%, which is better than American roulette (94.74%) because of the single zero.
• Video poker: Some variants like Jacks or Better can offer RTPs above 99% if you use optimal strategy.
• Table games: Many table games have higher RTPs than slots, but they often contribute less to wagering requirements. Check the bonus terms.

You should avoid some games if you are trying to clear a bonus because they either have low RTP or contribute 0% to wagering, like craps, sic bo, or sometimes live dealer games. Always check the game’s RTP and contribution percentage before playing.

Players Ask

How long do withdrawals take at Piggybet?

Withdrawal times vary by method. E-wallet withdrawals are typically processed within 24 hours, while card withdrawals can take 2-5 business days. Bank transfers may take up to 7 business days. Remember that KYC verification can add extra time, so make sure you verify your identity early.

Can I play for free at Piggybet?

Yes, many of the games offer a ‘play for fun’ or demo mode, which lets you try the game without risking real money. However, you cannot win real money in demo mode, and not all games may have a free play option.

Is there a mobile app?

Piggybet does not have a native app in the Apple App Store or Google Play. Instead, the site is fully optimized for mobile browsers, and you can add it to your home screen as a PWA for a similar experience.

What should I do if I forget my password?

Click the ‘Forgot Password’ link on the login page. You will receive an email with instructions to reset it. Follow the link and create a new password.

Are my winnings subject to taxes?

Taxes depend on your country of residence. If the casino is licensed in Curacao, it does not withhold taxes for you. You are responsible for declaring your gambling income according to your local tax laws. Consult a tax advisor if you are unsure.

What is the maximum bet allowed while using a bonus?

The maximum bet limit is usually stated in the bonus terms, often around €5 or 10% of the bonus amount. Exceeding the max bet can void your bonus and any winnings from it.

Can I set deposit limits?

Yes, Piggybet offers responsible gambling features, including deposit limits. You can set daily, weekly, or monthly limits in your account settings. These limits help you control your spending.

How do I contact customer support?

You can reach support via live chat or email. These options are available 24/7. The live chat is usually the fastest way to get a response.